Shipping policy
Surmedani.pk – Shipping Policy
1) Shipping Coverage
We currently ship only within Pakistan. Unfortunately, we do not offer international shipping at this time.
2) Free Shipping in Pakistan
All orders within Pakistan are eligible for free delivery. No extra shipping charges will be applied at checkout.
3) Processing Time
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Orders are typically processed within 1–2 business days.
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Once your order is processed, it will be handed over to our delivery partner for shipping.
4) Delivery Time
Delivery within Pakistan usually takes:
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1–3 business days for major cities (Karachi, Lahore, Islamabad, etc.)
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3–7 business days for smaller cities or remote areas
Please note: Delivery times may vary slightly during peak seasons or due to unforeseen circumstances.
5) Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your shipment until it arrives at your doorstep.
6) Shipping Issues
If your order is delayed, lost, or damaged during shipping, please contact us immediately at:
Email: surmedani.store@gmail.com
Phone/WhatsApp: +92 3195796579
We will assist you and make sure your order reaches you safely.
Short Version for Website
Free shipping all across Pakistan!
We currently do not ship internationally. Orders are processed in 1–2 business days, and delivery within Pakistan usually takes 1–7 business days depending on your location. Tracking details will be provided once the order is shipped.